Transportation efficiency today is largely driven by improvements in information technology. From GPS tracking and vehicle diagnostics to driver monitoring, backhaul optimization, and, lately, artificial intelligence (AI) chatbots, the industry is heavily vested in data management. Many fleets, if not most, already use these tools.
Fleets may have high technology adoption rates, but full implementation is a different story. New technology is only as good as the data infrastructure supporting it, and fragmented data remains a major industry issue. The next generation of information technology requires a shift from data collection to synchronization.
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